Privacy Policy

Who we are

True Finish Auto Detailing is a mobile auto detailing service based in Palmdale, California, serving Los Angeles and surrounding areas. This policy explains how information is handled through our website.

Information we collect

When you submit our booking form, we collect the information you provide, such as your name, phone number, email address, vehicle details, preferred service, general service location, and message. We also record whether you opt in to appointment-related text messages.

When you browse our website, analytics and security tools may collect technical information such as device and browser details, pages visited, approximate location, IP address, and information used to detect automated submissions.

How we use information

• Respond to inquiries, provide estimates, and schedule or deliver services.
• Contact you about the appointment or request you submitted, including by text when you opt in.
• Operate, secure, and improve the website and understand general website traffic.
• Comply with applicable legal requirements and resolve concerns.

Opting in to appointment texts is optional. You can tell us to stop sending text messages at any time. We do not treat booking-form text consent as permission to send unrelated promotional messages.

Analytics, security, and service providers

Our website uses Google Analytics to understand site usage, Cloudflare services for site delivery and bot protection, and Brevo to deliver booking requests by email. These providers may process relevant technical or submitted data on our behalf under their own privacy and security practices. Analytics or security technologies may use cookies or similar identifiers.

Sharing and selling information

We share information with service providers as needed to run the website and respond to requests, and when required by law. We do not sell booking-form contact information. Third-party services or links you choose to visit have their own privacy practices.

Retention and security

We keep information for as long as reasonably needed to respond to requests, maintain service records, meet legal obligations, and handle disputes. We use reasonable safeguards, but no online transmission or storage method is completely secure.

Your choices and privacy requests

You can contact us to ask about personal information you submitted, request a correction or deletion where applicable, or ask us to stop nonessential communications. You may also adjust browser cookie settings or use available browser controls for tracking. We will review privacy requests in accordance with applicable law.

Children and policy updates

Our website is intended for people seeking auto detailing services and is not directed to children under 13. We may revise this policy as our practices change. The date above identifies the latest version.

Contact us

For questions or privacy requests, email [email protected].